- Serving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
- Continuously providing exceptional customer service in all areas of job performance.
- Answering the phone, screening and forwarding incoming phone calls to appropriate person/department.
- Receiving and sorting daily mail/deliveries/couriers.
- Responsible for the coordination of the company “Lost & Found” program.
- Coordination and assistance with selected office administrative tasks, such as updating and maintaining databases, tracking systems, and general administrative task completion.
Minimum Required Skills and Competencies:
- High School Diploma or equivalent
- Proficiency with general computer skills and programs including but not limited to Microsoft Office software (Word, Excel, Publisher, Power Point) and Microsoft Outlook
- Must have valid driver’s license and reliable transportation
- Must be available to work weekends
- Must have a positive attitude, demonstrate strong organizational skills, be able to multitask, have excellent time management skills, and consistently deliver exceptional customer service
Desired Skills and Competencies:
- Previous experience working within an office setting, managing a high call volume phone system, and customer service experience
Physically you can anticipate to:
- Express or exchange ideas by means of the spoken word via email and verbally
- Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
- Subject to internal and external environmental conditions
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)