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  • Housekeeping Manager

    Job Description

    Apply for this position here
    Why Vacasa

    We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

    Why Housekeeping at Vacasa

    We take pride in our work, knowing our tireless efforts provide peace of mind. We’re the vacation heroes—giving guests a spotless first impression and setting the tone for an unforgettable experience. With us, you’re more than just a housekeeper, you’re a keeper of the house.  

    What we’re looking for

    We’re searching for an exceptional individual to join our team as a Department Manager - Housekeeping. This person will manage a large team of housekeepers and partner with the local management team.

    What you’ll do

    • Oversee a large team of housekeepers in Deep Creek Lake, MD
    • Traveling between worksites is involved and this person will need their own reliable transportation. 
    • Hire, retain and manage a team of efficient and high-quality housekeepers, ensuring all are trained, effective, and adhere to Vacasa policies and procedures
    • Manage a budget, adhering to set annual costs, with the ability to perform a cost-benefit analysis 
    • Support your team with escalated guest and homeowner concerns by responding to emails, calls and work orders
    • Partner and assist your Business Development Representative when new units join the portfolio
    • Conduct and/or schedule inspections prior to guest and owner arrivals
    • Establish and maintain collaborative relationships with fellow regional team members and upper management team 
    • Provide cross-coverage for your manager and Co-Manager(s) when necessary
    • Occasional need to perform housekeeping and maintenance duties

    Skills you’ll need

    • Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
    • Availability to work Sunday through Saturday, early mornings and evenings as needed. 
    • Experience managing a team of employees
    • Knowledge of city, state and federal employment laws
    • Professional in all forms of communications such as email, phone calls, video calls and texts
    • Ability to work well under pressure in an agile, fast-paced environment 
    • Excellent time management skills with the ability to change activity frequently and cope with interruptions
    • Highly responsive and reliable 
    • Strong attention to detail
    • Ability to stand, sit, and walk for an extended period of time
      • Reach overhead and below the waist 
      • Regularly push, pull, and lift up to 25 pounds
      • Occasionally lift or move up to 50 pounds 
      • Bend, stoop, squat, kneel, and twist 
    • Adhere to all company policies and procedures 

    What you’ll get

    • Health/dental/vision insurance—100% coverage option
    • 401K retirement savings plan with up to a 6% company match
    • Vacation time
    • Paid sick leave 
    • Career advancement opportunities
    • Employee discounts
    • All the equipment you’ll need to be successful
    • Great colleagues and culture 
    Contact Information
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